We sell more things
to more people,
more times,
for more money.
About us
Critical Mass is the agency you need when you don’t want an agency. We provide all the services you expect from a more prominent agency without all the industry jargon, account reps, and fancy lunches. The team you work with are the people that actually do the work. We are accessible, nimble and responsive.
After 20 years in the business, we have transitioned from a traditional ad agency to a design house and marketing partner. We believe great creative is mandatory, but our guiding measure of success is achieving sales success.
Over recent years we have gone from strength-to-strength in the digital space – this is now core to our business. We are a Google Partner and have an extensive website-building background.
We are a highly experienced group of creatives – with agency experience, this is important as todays challenges are broad, and the solutions are vast. What works, what doesn’t, what should we do – good questions – let’s have a coffee, and we will tell you.
Getting your message across and building your market share can only be done by being proactive. You have to make an impact with everything you do – people must feel drawn to your creative message and respond in a way that rewards your hard work – we get that. And measurement proves it.
We have had many clients for 10-20 years. This loyalty only exists because we have a relationship built on trust, proven success, and an outstanding level of service. Communication and collaboration makes our team, your team.
We believe in going that extra mile, giving you those extra options, and throwing in something unexpected – this keeps everyone engaged and passionate. Not that we don’t do what you have asked – but sometimes a fresh perspective can spark an idea, and yeah, it keeps things fun.
KIrsten Henderson
CREATIVE PARTNER
With a solid creative agency background, Kirsten has an outstanding ability to crack any design or technical challenge. Her versatility is legendary. Not only is Kirsten an accomplished creative, she is also the agency lead on all things digital, building websites, editing video, getting the most out of Google campaigns and monitoring the performance. If there’s a problem, Kirsten will find the solution.
Jon Evans
CREATIVE PARTNER
A partner alongside Kirsten, Jon concedes that he has more than 30 years’ of experience working with international clients through to husband and wife start-ups. Jon provides Critical Mass with extensive knowledge of design and marketing in above and below-the-line (B2B) advertising. He keeps things efficient, streamlined and is great at identifying the nub of any problem. Jon always looks forward to the next challenge.